Terms & Conditions

Last Updated: June 2025

1. Introduction

Welcome to Solo Stove Pakistan. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully before placing an order.

2. Definitions

• "Solo Stove Pakistan," "we," "us," "our" refers to the operator of this website.
• "You," "customer," "user" refers to the person accessing or using our website.
• "Products" refers to all items listed for sale on our website.
• "Website" refers to solostove.pk and its subdomains.

3. General Terms

By placing an order through our website, you agree that:

• You are at least 18 years of age or have parental consent.
• You have the legal capacity to enter into binding contracts.
• All information provided during the ordering process is accurate and complete.
• You will use the products in accordance with manufacturer guidelines and safety instructions.

4. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

• Colors and finishes may vary slightly from what appears on your screen due to monitor calibration.
• We reserve the right to modify product specifications without prior notice.
• In the event of a pricing error, we reserve the right to cancel the order and provide a full refund.
• All weights, dimensions, and capacities are approximate and may vary slightly.

5. Pricing and Currency

All prices on our website are listed in Pakistani Rupees (Rs). Prices include:

• All applicable taxes as per Pakistani tax laws.
• Shipping charges are calculated at checkout based on your location and order value.

We reserve the right to change prices at any time without prior notice. However, changes will not affect orders that have already been confirmed.

6. Order Process

6.1 Placing an Order

To place an order, add items to your cart and proceed to checkout. You will need to provide accurate shipping information and verify your email address for payment processing.

6.2 Order Confirmation

After placing an order, you will receive an email confirmation with your order details and order number. Please retain this for your records.

6.3 Order Acceptance

We reserve the right to accept or decline any order for any reason, including but not limited to: product availability, pricing errors, or credit verification issues.

7. Payment Terms

We accept the following payment methods:

• JazzCash: Mobile wallet payments processed instantly.
• EasyPaisa: Mobile wallet payments processed instantly.

Payment is due at the time of ordering. Email verification is required before payment processing to ensure the security of your transaction.

8. Shipping and Delivery

8.1 Shipping Areas

We currently ship to all major cities and towns across Pakistan.

8.2 Delivery Times

Estimated delivery times are as follows:

• Major Cities (Islamabad, Lahore, Karachi): 2-4 business days.
• Other Cities: 4-7 business days.
• Remote Areas: 7-10 business days.

8.3 Shipping Charges

Free shipping is available on orders over Rs 5,000. Standard shipping charges apply for orders below this amount.

9. Risk of Loss

Risk of loss and title for products purchased from our website pass to you upon delivery to the shipping carrier. Any claims for damaged or lost items must be filed with the carrier.

10. Intellectual Property

All content on this website, including but not limited to text, images, logos, product designs, and trademarks, is the property of Solo Stove Pakistan or its licensors. You may not reproduce, distribute, or use any content without our express written permission.

11. Limitation of Liability

12. User Conduct

When using our website, you agree not to:

• Use our site for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to our systems.
• Interfere with the proper functioning of the website.
• Submit false or misleading information.
• Use automated systems or bots to access our website.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the new terms.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: support@solostove.pk
Phone: +92 300 1234567
Address: Islamabad, Pakistan